Patient Prescription Center

Our Patient Prescription Center Mission 

New York Oncology Hematology Patient Prescription Center is committed to delivering excellent health care services to help our patients continue to tell their story. Working closely with our oncology and hematology providers, we are determined to provide personalized outpatient oral cancer treatment focused on each patient’s individual needs.  Our Medically Integrated Dispensary is dedicated to going above and beyond to deliver compassionate, patient-centered care so patients can focus on what matters most— their story.

Our Location

400 Patroon Creek Blvd, Suite 1 • Albany, NY 12206
Phone (518) 269-3080
After Hours (518) 269-3080
Fax (518) 446-1492

About Our Medically Integrated Dispensary

For your convenience, NYOH can fill many prescriptions prescribed by your NYOH provider for pick up at the location where you see your doctor—or the medications may also be delivered directly to your home.

Cancer treatment is complex and requires close monitoring. It can also be costly. That is why our pharmacists are specially trained in cancer treatment and focus exclusively on NYOH patients. They work closely with your physician on an individualized treatment regimen, ensuring you receive medications in a timely manner.

At our NYOH Patient Prescription Center, we also take the time to verify your insurance coverage for medications. Our dedicated pharmacy staff investigates Medicare, supplemental plans, co-payment assistance programs and other options—to make sure you are getting the maximum drug benefits available.

In-office Dispensing Frequently Asked Questions

Do you accept my prescription benefits coverage? Yes, in most cases. We process prescription claims with most major benefits providers, including commercial and Medicare plans. Some plans do require the use of a mail-order pharmacy for long-term prescriptions. We can help determine your best option.

Will it cost more to fill my prescription at NYOH?  The cost of filling your prescription at NYOH varies depending on your insurance plan or coverage. If your insurance plan does not designate NYOH as a preferred pharmacy, it may cost you more.  However, in most cases, it will cost the same or less than at your local pharmacy.

Do I have to fill my prescription at your office?  No, you can fill your prescription at any pharmacy that accepts your benefits coverage. We offer this service as a convenience to our patients. Your choice will not affect your medical care at NYOH.

How long will it take to receive my medication?  It may be available immediately. We fill prescriptions after verifying your benefits coverage and any copayment assistance resources. Otherwise, we can call to advise you of pick-up or mail options, and you can discuss your treatment plan with our dispensary team

When can I start using this service?  Right away! Make sure we have your prescription benefits card on file, and talk to your doctor or nurse. We take care of the rest and help every step of the way.

Why are you offering medically integrated dispensing? We know dealing with prescription benefits coverage can be confusing and time-consuming. Our doctors know that the sooner you start treatment and the more closely you follow your treatment plan, the better the outcome. At NYOH, we are committed to providing our patients with the best possible care and service.

How to Dispose of Medicines Properly

DO: Return unwanted or expired prescription and over-the-counter drugs to a drug take-back program or follow the steps for household disposal below. To find a drug take-back site, visit the DEA website.

DO NOT: Flush expired or unwanted prescription and over-the-counter drugs down the toilet or drain (unless no drug take-back option is available and the label or accompanying patient information specifically instructs you to do so).

If no take-back options are available, households can use the steps below for household disposal. It is not necessary to buy a specific product for this purpose. You can use common household items to make the drugs harder to access in the trash.

1. Take your prescription drugs out of their original containers. 
2. Mix drugs with an undesirable substance, such as cat litter or used coffee grounds.
3. Put the mixture into a disposable container with a lid, such as an empty margarine tub or a sealable bag.
4. Seal the container with strong, durable tape.
5. Conceal or remove any personal information, including the Rx number, from the empty containers by covering them with a permanent marker or duct tape or scratching them off.
6. The sealed container with the drug mixture and the empty drug containers can now be placed in the trash.