Payment & Insurance

Payments

All co-pays are due at the time of your visit, per your insurance coverage. For your convenience, NYOH now accepts cash, check, credit card and PayPal (Visa, MasterCard, American Express, Discover, PayPal and PayPal credit).

If you are experiencing financial hardship, please meet with a Patient Benefits Representative to discuss options such as a payment plan, Medicaid eligibility and other available resources.

Make a Payment

Billing Questions

If you have questions about your bill, please call our business office at 518-612-4108 during regular business hours (Monday through Friday, 8:30 a.m.—4:30 p.m.).

Please note: We've recently updated the look of our patient billing statements.

Insurance

New York Oncology Hematology participates with most major health care insurance plans in the Capital Region. If you are a member of a participating insurance plan, we will submit a claim to your insurer for the services provided by New York Oncology Hematology. It is each patient’s responsibility to provide accurate, up-to-date information about his or her coverage. Patients who are not covered by an NYOH participating insurance plan will be responsible for payment in full.

To ensure that you are well informed about treatment costs, co-pays and your responsibility for payments that are not covered by insurance, a Patient Benefits Representative will meet with you prior to beginning treatment. Our Patient Benefits Representatives are integral members of the patient care team, helping to address financial issues that often accompany an unexpected illness. Any patient who may be experiencing financial hardships is encouraged to discuss his/her concerns with a Patient Benefits Representative. Options may include payment plans, determination of Medicaid eligibility or identification of other resources that may be available based on individual needs and circumstances.

NYOH participates with most major insurance plans – see listing below. For information about plans not listed, contact a Patient Benefits Representative at any NYOH practice location.