NYOH News

Scheduling Restored

Feb 28, 2024

We're pleased to announce that our scheduling system is up and running again. The recent cyberattack on Change Healthcare (CHC) not only impacted our business operations but also disrupted our ability to efficiently provide the care and service our patients rely on. We understand the frustrations this may have caused, and we genuinely appreciate your patience and understanding during this challenging time.

Although our systems are now restored, there may still be some delays as we catch up on requests accumulated during the outage. We kindly ask for your continued patience and understanding as our scheduling team works diligently to navigate through this backlog. 

We're still on the journey back to normal; however, our dedicated staff is committed to getting things back on track as swiftly as possible. Your ongoing patience and understanding mean the world to us as we navigate through these challenges together.