Whether you are a patient, caregiver, or close to someone with cancer, please know New York Oncology Hematology is deeply committed to the wellbeing of our patients.
While we have no cases of 2019 novel coronavirus disease (COVID-19) at NYOH, we are taking recommended steps (see below) to ensure the health and safety of both our patients and staff.
Cancer patients can be more susceptible to viruses, including COVID-19, because of weakened and compromised immune systems. Some cancer treatments, such as targeted therapies, steroids, as well as some cancer types, like blood cancers, can result in an impaired immune system.
At NYOH, we are monitoring COVID-19 closely, and are providing links to the latest information from the New York State Department of Health and US Centers of Disease Control and Prevention (CDC) below.
We apologize in advance for any inconvenience or disruption these changes may cause. They are being implemented for your safety and we appreciate your cooperation.
Important Patient & Appointment Changes Due to Coronavirus
1. DO NOT COME TO OUR OFFICE AND CALL BEFORE YOUR APPOINTMENT IF YOU:
-
Are experiencing a fever, cough or difficulty breathing
AND
- Have traveled to China, Iran, South Korea, Japan, Hong Kong, Italy or other areas impacted by the Coronavirus (2019-nCoV) within the past 30 days
AND/OR
- Have been in close contact with an individual under investigation for the Coronavirus or an individual who has a laboratory confirmed case of the Coronavirus
An NYOH nurse will speak with you to determine next steps regarding your care.
2. LIMITED GUESTS AT APPOINTMENTS:
-
For the safety of our patients and staff, one visitor will be allowed to accompany patients to exam rooms. No visitors will be permitted in the infusion area. While we recognize this change may be disruptive, we know limiting guests to clinical areas is one way to reduce the risk of infection to cancer patients from the general public.
3. REPEATED SCREENING:
- You may be asked screening questions multiple times during your visit. Again, we ask for your patience. Please know this is done to ensure your safety as well as patients and staff.
Steps to Protect Yourself and Help Reduce the Spread of COVID-19
Additional Resources
NYS Coronavirus Hotline: 1-888-364-3065
Latest Updates from the NYS Department of Health
Latest Updates from the National Centers for Disease Control and Prevention
Contact your County Health Office