For Patients

Patient Portal

My Care Plus

We know it is important—and reassuring—to keep close contact with your physician during treatment. That is why NYOH offers My Care Plus, our secure, online patient portal. My Care Plus provides NYOH patients and their caregivers with instant access

to our care team, including important information about your diagnosis, medications, lab results and more.

By enrolling in My Care Plus, patients can use the convenient Message Center for non-urgent topics such as:

  • Scheduling and changing appointments
  • Directions/preparations for diagnostic procedures
  • Questions about lab results
  • Non-urgent medication questions

Your physician or nurse can help you enroll in My Care Plus at your first appointment. Or, you can follow the directions below to enroll today.

Enroll in My Care Plus today:

To ensure your privacy and the security of your medical records, we are asking our patients to enroll while in the office.

  1. Sign a waiver form to give us permission to provide access to your health information via the internet (download the form, fill it out, and bring it in with you at your next appointment).
  2. Receive an email (usually within 72 hours of visiting NYOH) and follow the instructions to create your online account.
  3. Keep your password and login information. If you lose it, visit the site and use the “forgot password” or “forgot username” links to recover them.

Already a member?

Access your account at: http://www.mycareplusonline.com

My Care Plus Instructions

To send and receive messages through the Message Center:

To send a message:

  • Click Compose Message from the menu
  • Select your doctor, enter your subject and message, and click Send

To view and reply to your received messages:

  • Click the Inbox link
  • Click anywhere on the message to open and read
  • Use the Reply Message box at the bottom to enter your message, and click Reply

Having trouble?

  • Enrollment: If you have questions regarding enrollment in My Care Plus, please contact your NYOH practice.
  • Technical Issues: If you are experiencing technical issues, contact the My Care Plus site administrator Monday through Friday from 10:00 AM – 6:30 PM (Eastern Standard Time) at toll free 1-855-887-6788.